Case mapping with RCM! RCM seamlessly integrates with RecoveryConnect® and MRS web applications, empowering your team with unified tools for efficient asset recovery.
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/
Equip your field agents with real-time repossession assignment data using RCM. With instant access to case details, agents can reduce risk by preventing wrongful repossessions and swiftly updating the status to On Hook. Once marked, agents can proceed with the full asset recovery process at a safe and convenient time.
RCM’s advanced mapping functionality enables drivers to scan custom icons, streamline address runs, send one-tap updates, set pickup locations, and maximize recovery efficiency. Create and save filters to focus your map on the most relevant cases for your agency. Every asset recovery form captures condition details and photos, automatically generating a comprehensive Condition Report sent directly to the client.
With RCM, you can:
• Customize map icons (Pro)
• Mark collateral as On Hook with a single tap (Pro)
• Streamline the Asset Recovery process with fast input for condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark “Favorite” cases for instant access
• Filter cases to optimize route planning and address runs
• Send one-tap status updates
• Receive auto-generated geo-updates
• Manage your To-Do list to capture condition reports immediately after recovery
For support with RCM, our dedicated team is available 24/7. Submit a request via [ttpp]Contact Us[/ttpp] or visit our website at https://mbsicorp.com/contact/
What's New in Version 3.0.33
Last updated: Oct 2, 2024
Accept Cases in Mobile – Now Live!
• Users can now accept cases directly from the mobile app
• Accept or decline cases from the NEW CASES section on the home screen
• Long-press to multi-select cases for bulk actions
• Search or filter by client, case type, dates, or acceptance status
• All actions are logged in the case History for full auditability
