Sony recently shed light on the cause behind the PlayStation Network (PSN) outage that disrupted services for nearly a full day over the weekend. In a statement released via social media, the company attributed the downtime to an "operational issue," though they remained tight-lipped about the specifics and did not outline any measures to prevent future occurrences.
To make amends for the inconvenience, Sony announced that PlayStation Plus subscribers would receive an additional five days of subscription time, automatically credited to their accounts. This gesture aims to compensate for the disruption experienced by the gaming community.
Throughout the outage, players faced significant challenges. More than a third of users were unable to log into their accounts, and others reported frequent server crashes, which hampered their gaming experience significantly.
The mandatory requirement for a PSN account, even for playing single-player games on PC, has been a point of contention among players. This recent outage has only amplified the concerns regarding this policy, reinforcing the frustrations of those who oppose it.
This incident is not the first time PSN has faced extended downtime. A notable example was the massive data breach in April 2011, which resulted in over 20 days of connectivity issues. While the current situation is less severe, PS5 users have expressed dissatisfaction with Sony's limited communication and lack of detailed feedback on the issue.
