Microsoft has recently extended an apology to Jyamma Games after facing delays in the Xbox certification process for their debut title, Enotria: The Last Song. The gaming giant took action after it was reported that Microsoft had seemingly overlooked Jyamma Games' submission to the Xbox platform for over two months. This oversight led Jyamma Games to announce an indefinite delay in the Xbox release of their game earlier in the week.
Previously, on the game's official Discord channel, Jyamma CEO Jacky Greco expressed frustration, stating, "You can ask Xbox why they haven't answered us for two months," and further added, "Obviously they don't care about Enotria and they don't care about you... We've Xbox Series X/S version ready, but we can't proceed with submission and release, I spent a lot of money for porting and they decided to ignore us."
However, the situation took a positive turn when Microsoft issued an apology. On Twitter (X), Jyamma Games expressed their gratitude, particularly thanking Phil Spencer and his team for their swift response. "We would like to officially thank Phil Spencer and his team for reaching out to us so promptly and helping to resolve our situation," the studio stated. They also acknowledged the vocal support from their player community, saying, "Your voice has been heard very loud and clear, and your commitment has been heartwarming."
Jyamma Games confirmed that they are now collaborating closely with Microsoft, expressing hope that this partnership will expedite the Xbox release of Enotria: The Last Song. On the game's Discord server, CEO Jacky Greco shared that Microsoft had finally responded and apologized for the oversight. "They contacted us and said sorry about the situation, we're trying to solve everything as soon as possible," Greco mentioned in the chat.
Jyamma Games is not the only studio experiencing challenges with Xbox releases. Earlier this week, Funcom Chief Product Officer Scott Junior disclosed to VG247 that they are facing optimization issues while porting Dune: Awakening to the Xbox Series S. While the PS5 and PC launches of Enotria: The Last Song remain on track for September 19, the Xbox launch date remains uncertain. For those interested in learning more about Enotria: The Last Song, you can find additional information at the link provided below!
