Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as communication platforms like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP, leaving traditional cellphone calls via Skype largely obsolete.
Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other data will be readily accessible without needing a new account. However, Microsoft will discontinue support for domestic and international call features. Users can also export their Skype data, including photos and conversation history, or use a provided tool to review their chat history.
The shutdown deadline is May 5th, giving users 60 days to migrate. Microsoft will honor existing Skype credits but will no longer offer paid Skype features for making international or domestic calls to new customers.
The key loss with Skype's closure is the ability to directly call cellphones. Microsoft explains that while this was crucial during Skype's peak popularity (when VoIP and mobile data were less prevalent), it's now less relevant. Amit Fulay, Microsoft's vice president of product, stated that changing usage trends and the widespread availability of affordable mobile data contributed to this decision.
Microsoft acquired Skype for $8.5 billion in 2011, aiming to enhance its real-time communication offerings and capitalize on Skype's then-substantial user base (over 160 million active users). While Skype was once integral to Windows devices and even promoted as an Xbox feature, Microsoft acknowledges that its user base has plateaued in recent years. The company is now prioritizing Microsoft Teams for consumer use.
